Stuck In the Elevator with Gail

 

Our More Interesting Version of ‘Meet the Staff.’

Grace Homes Housing manager

Grace Homes Housing Manager, Gail Hoch

Gail Hoch

Each month we are going to introduce to a member of our office staff.  Instead of the same ole ‘meet the staff’ with a picture and bio we wanted to make it more fun and personal.  Ours is called Stuck in the Elevator with ________.  This month you get to meet the employee who has been here the longest.  She knows this company like the back of her hand and thank goodness because I don’t know where I’d be if I weren’t able to call Gail. We are all a little sad that she isn’t in the office every day as she used to be. She has been made the House Manager of our Residential Care Homes for seniors, Grace Homes. Because of this, she has a new office in our Oakridge Home in Hopkins, MN.  Don’t let this make you think we don’t see her.  We still manage to come up with enough stuff for her to have to come back over to the offices and get us all in line.

She’s the “it girl” of Matrix.  She’s been with Matrix for 22 years.  Her seniority in the company is not what makes her unique, she has earned every bit of her status by being really good at and actually caring about her job and the clients we care for. If you have a question, you go to Gail. I followed Gail for several weeks when I first began, and my head was spinning at all of the things she was taking care of and keeping in order.  She remembers everything and still even to this day, thank goodness,  will remind me of something I am supposed to remember, and for this I am thankful. She doesn’t do it undesirably, it’s more of an older sister has your back kind of way.  Gail has a warmth to her that makes everyone feel comfortable, respected, and appreciated.

Gail earned an Associates in Applied Science degree in Office Administration and Medical Office Assistant degree from the Minnesota School of Business.  She has over 22 years experience working in the office setting.  Prior to accepting the position as Housing Manager at *Grace Homes in July 2018 Gail was the Operations Manager at the Matrix Home Health Care Specialists corporate office managing day to day operations including client intake and management, maintaining and auditing clinical records, maintaining and auditing policies and procedures, part-time staffing, creating and maintaining forms, billing, accounts receivable, and marketing.  In her new position, she is still doing much of the same with managing resident intake and admissions, house tours, resident records, staffing, and billing.

 

 

HOW DID YOU FIND MATRIX?

GH: Job placement program through college.

 

WHAT GETS YOU OUT OF BED IN THE MORNING?

GH: Coffee!!

 

WHAT IS THE MOST RECENT APP YOU DOWNLOADED AND WHY?

GH: Messenger – the facebook app.  I did not have it downloaded yet on my new phone and someone sent me something so I had to download the app to open it.  Nothing exciting, however, the video that was shared was of two elderly women dancing to ‘Watch Me’ (whip/nae nae)… worth the download!

 

WHAT IS SOMETHING FEW PEOPLE KNOW ABOUT YOU?

GH: I’m going to be a grandma!

 

WHO INSPIRES YOU?

GH: Depends on the day – honestly, lots of people.  My children definitely – they inspire me to be a better parent and a better person.

 

WHAT IS YOUR GREATEST FEAR?

GH: Being alone.  Okay… and spiders, centipedes, and generally all creepy – crawly things.

 

WHAT IS SOMETHING YOU LEARNED LAST WEEK?

GH: I was reminded that things are not always what they seem and never judge a book by it’s cover.

 

WHAT THREE WORDS WOULD YOU USE TO DESCRIBE MATRIX?

GH: Compassionate, Experienced, Professional

 

WHAT ADVICE WOULD YOU GIVE  YOUR 13-YEAR-OLD SELF?

GH: Slow down – you don’t have to grow up so fast!

 

WHAT IS SUCCESS TO YOU?

GH: Being able to find the perfect balance in life – still working on it and I will let you know when I find it.

 

AT WHAT AGE DID YOU BECOME AN ADULT?

GH: Hmmm, interesting question… 20 maybe?

 

WHAT DO YOU LIKE MOST ABOUT MATRIX?

GH: After 22 years with Matrix, there have been many things through the years that have kept me here- it is a company that has evolved and grown with the times, adapted and overcame.  One thing has not changed is the passion to provide the best care we possibly can and be a company that people want to work for.

 

IF YOU HAD TO EAT ONE MEAL FOR THE REST OF YOUR LIFE EVERYDAY WHAT WOULD IT BE?

GH: Oh my … just one… I can’t do it!  Does salad, steak, crab legs, spaghetti, lasagna, and cheesecake count as one meal?

 

WHAT IS YOUR MOTTO OR PERSONAL MANTRA?

GH: Finding Balance 🙂

 

WHAT IS AN ABILITY YOU WISH YOU HAD?

GH: Go back in time.

 

YOU ARE THE HAPPIEST WHEN

GH: Spending time with the people I love.

 

WHAT ARE YOUR HOPES FOR THE SENIOR CARE INDUSTRY?

GH: I hope more people find passion in caring for the elderly – it is such an important job!

 

IF YOU COULD MEET ANYONE, LIVING OR DEAD, WHO WOULD IT BE AND WHY?

GH: I can’t think of any one person… I can think of lots of people that would be interesting to meet but no one person in particular.  I know my daughter would really like to meet Tyler and Josh with Twenty One Pilots – so I would want to meet them so she could meet them….(you’re welcome Maddie!)

 

WHAT WAS THE LAST EXPERIENCE THAT HAS MADE YOU A STRONGER PERSON?

GH: Losing a beloved family member has taken tremendous strength and resiliency.

 

That is our second edition of “Stuck in the elevator.”  Next month we will have the Q&A with our RN Keeley Nanry.  Thanks for reading and if you are thinking you might want to be a part of this team check out the details below?

 

To learn more about joining our team and providing compassionate care services:

 

 

  • Apply by submitting an application via fax:  952-525-0506 Attn: HR Manager

 

 

 

Please direct any specific inquiries to Elizabeth, our HR Manager,  by calling 952-525-0505

 

 

“We’re there for you”

Matrix Home Health Care Specialists & Grace Homes

Grace Homes Hires Its Own Culinary Director To Make Mealtimes Great For Seniors

It can be a struggle to find ways to appeal to senior taste buds. Both age and medical conditions can impact their appetites. Many older adults also have special nutritional needs. Grace Homes has solved this challenge by hiring former Houlihan’s restaurant executive kitchen manager Lori Hossli to oversee the planning and preparation of meals at its Hopkins residential care homes.

Hossli is a native Minnesotan who holds a certificate in culinary arts from Le Cordon Bleu. She is well known in the Minneapolis area food world for her 15-year association with popular local eateries such as Kincaids and Houlihan’s.

Hossli’s new position is not the first time she’s worked closely with senior citizens. “After attending college at Winona State University, I joined AmeriCorps Southern Minnesota,” she said. “I had my first true experience working with the elderly affected by Alzheimer’s. I also joined the activity staff at St. Anne’s Hospice and had the opportunity to interact, sing, bake, do crafts, play games, and dance with residents.”

Stepping into the position as culinary director for the residents at Grace Homes makes excellent use of Hossli’s culinary skills and her desire to make a difference in the lives of the elderly. Her extensive experience in meal planning and training will help Grace Homes residents work through the challenges associated with age and eating healthy.

“Food often tastes different for seniors than it does for you and me,” Hossli explains. “Our sense of taste and smell can change with age, and the side effects from medications can alter our senses. There are plenty of ways to make food both healthy and delicious for seniors. That’s what’s on the menu for the residents at Grace Homes.”

Hossli will work out of the Oak Ridge location and will oversee meal planning and preparation for the Hopkins senior residential care locations. The Oak Ridge location is an eight-bedroom home located in a private residential neighborhood in Hopkins. Grace Homes also has a five-bedroom residential home located just next door. Grace Homes recently added a third location, which is the five-bedroom Walnut Lodge located in Burnsville.

About Grace Homes: Grace Homes currently owns and operates three senior residential care homes. Each is located in private neighborhood settings. Grace Homes’ elevated level of staffing allows for the accommodation of residents with Parkinson’s, COPD, heart disease, Alzheimer’s, cognitive challenges or dementia, chronic healthcare challenges, and persons with disabilities including those who require a two-person transfer or mechanical lift. Grace Homes focuses on providing a safe, familiar, and stimulating family home environment for residents living with memory loss and cognitive decline.

FAST: The Acronym Every Senior and Everyone Who Is Around Seniors Should Know

According to the Centers for Disease Control and Prevention, a stroke happens every 40 seconds. They take the lives of over 140,000 Americans every year—at the pace of 1 person every 4 minutes.

Seniors are more prone to strokes, and quick medical treatment is absolutely necessary to increase survival. What does FAST have to do with strokes? Here’s what you need to know.

Early Action

The chances that you will survive a stroke increase when you receive emergency treatment as soon as possible. The Centers for Disease Control and Prevention (CDC) report that people who get treatment within 3 hours of the first symptoms of a stroke experience less disability than those who receive delayed care.

The CDC also reports that nearly 75% of all strokes occur in people over the age of 65, making it the 5th leading cause of death in our country. The American Heart Association reports that while the percentage of strokes has increased as a result of heart disease, the actual number of stroke deaths has declined. This is largely due to FAST.

What is a Stroke?

Strokes occur when the blood flow to a certain area of the brain gets cut off. The cells in this area of the brain begin to die because they are starved of oxygen. The resulting damage causes loss of muscle control or memory. Serious strokes are fatal.

Here’s the thing about a stroke: they may not be obvious. Television and movies may be entertaining, but they aren’t always realistic. Transient ischemic attacks—also known as mini strokes—have symptoms that are short-lived or may even spontaneously resolve.

FAST

There are 4 common signs of a stroke, and that’s where FAST comes in. These symptoms often appear suddenly, so if you see them in a senior—or someone of any age—it’s important to get immediate medical help.

  • Face: Ask them to smile. Does it appear uneven?
  • Arms: Ask them to raise both arms and hold them level to the floor. Does one arm drift downwards?
  • Speech: Ask them to repeat a simple phrase, like “Let’s have tacos for lunch today.” Do they slur their words, or maybe even miss a few?
  • Time: This isn’t a symptom—it’s a reminder of what to do. Fast medical treatment is crucial. It’s time to call for emergency medical help.

Make a note of the time if you should happen to notice any of the FAST symptoms. This piece of information is important to medical professionals. Clot-busting drugs called tissue plasminogen activators reduce long-term disability for certain kinds of strokes. This type of medication, however, is approved for stroke treatment only if given within 3 hours of the onset of symptoms.

Steering Clear of the Flu

Don’t look now, but the flu season is here. If you’re a senior or a caregiver, you’re high on the list for getting sick.

Our immune systems weaken as we get older. Caregivers often have more stress than other jobs, and that can weaken the immune system, too. There are ways to lessen the chances of catching—and passing on the flu bug. Here are some suggestions.

Get the Flu Vaccine

This advice tops just about every list of tips you’ll find on the subject. For two reasons. It lowers your risk of getting the flu in the first place, but it also decreases the severity of illness. Both reasons are advantages for seniors and their caregivers. December is not too late to get the vaccine.

Increase the Number of Times You Wash Your Hands

The flu can bring you to your knees, but turnabout is fair play. The flu virus is fragile and is no match for soap and water. How long do you need to wash your hands? It only takes about 20 seconds—or long enough to make it through 2 rounds of “Happy Birthday.”

A trip to the restroom or kitchen sink to wash your hands isn’t always practical, whether you’re a caregiver or a senior. Stock up on hand sanitizer. It’s just as effective.

Kick Up Your Cleaning Routine

Focus on areas where germs—including the flu virus—are likely to be found, such as doorknobs, light switches, and the counters in your bathroom and kitchen. Then be sure to disinfect the rags or sponges you clean these areas with.

A bleach solution is best, but you can always throw sponges in the dishwasher, or even in the microwave for 1 minute. That’s enough time to kill most bacteria and the flu virus.

Don’t Play the Hero

It’s not always practical, but you should stay away from others if you’ve got the flu. When you are around people displaying flu symptoms, avoid unnecessary contact. Most people are unaware of how often they touch their faces—and that’s one of the most common ways we introduce the flu virus to our bodies.

We also tend to forget about things like our smartphones. Make it a habit to wipe down the phone with rubbing alcohol or a sanitizing wipe—but pay careful attention not to get too much moisture on it.

And if you do come down with the flu, follow that age-old advice about getting plenty of fluids. It’s not an Old Wives Tale. Even plain water helps hydrate you, which aids the nasal passages in staying moist—which traps germs before they can enter the body.

Understanding Sundowning

It’s not depression. It’s not a disease, either. Sundowning is actually a group of symptoms. In combination, they often mimic depression—and it’s also easy to think of it as a manifestation of dementia. Especially when studies report that 1 in 5 seniors with Alzheimer’s disease experience increased depression, agitation, and confusion toward the end of the day.

More study is needed. The exact cause of sundowning still isn’t known—but there are factors which contribute to it that can be controlled.

Reduced Light

Vision becomes even more challenging for the elderly as the sun’s natural light fades. Many are already challenged with impaired vision. Shadows and decreased lighting can cause confusion and fear in seniors with dementia.

Gerontologists also postulate that dementia alters the part of the brain that controls the need for sleep. The reduced light may also cause unintended disturbances to their biological clock, making difficult to separate dreams from reality, as they’re no longer sure when to sleep or be awake.

Fatigue

The setting sun often coincides with a culmination of physical and mental exhaustion for a senior. The rapid mood changes and uncooperativeness some seniors express may actually be frustrated reactions to the wear and tear of the day—which is also something that caregivers are feeling.

This last point is worth examining further. Sundowning often happens during a point of increased activity in a senior living facility. It’s usually when there’s a shift change. The increased activity and pace of people coming and going may be unsettling for some seniors.

Ways to Lessen the Potential Causes

If you’re aware of the possible triggers of sundowning, you can help to lessen its impact. Routine and activities have been shown to help. Keep seniors who show signs of sundowning on a consistent schedule of sleeping and eating. Plan regular activities for them throughout the day—especially things that get them outside and into the sunlight.

Remove stimulants from their diet if possible. Move caffeine and sugar intake to the start of the day so it won’t amplify the things that contribute to sundowning later in the day. Stimulation isn’t always a bad thing. Use it to build familiarity. Music often helps when seniors show signs of sundowning.

Finally, pay close attention to lighting. The objective isn’t to keep the night at bay. Poor lighting, however makes environments feel unfamiliar. That can be extremely stressful. It’s also important to remember that a senior exhibiting the symptoms of sundowning has not willfully chosen to act that way. Your actions often will determine their reactions.